Reduce the Cost of Outstanding Support Services

Customer Care Programs for Technology Companies

Automated call routing, multi-channel touch points and domestic agents allow technology companies to control costs, retain customers and grow market share.

 

Set your support services apart with a friendly voice and quick, knowledgeable responses. Domestic call agents give technology companies a cost-effective advantage versus offshore programs - raising customer satisfaction levels and cutting call times.

Meyer Teleservices supports technology companies with a full suite of integrated inbound and outbound services, including:

• Inside sales
• Vacant territory coverage
• Lead management
• Market research
• New product introduction
• Sampling and literature fulfillment
• Seminar and tradeshow registration, follow-up
• Vacant territory coverage
  

Technology Program Advantages

• Automated and multi-site technology connects to customers
• Domestic call representatives add value
• Integrated services build program efficiency
• Scalable technical, staffing capacity create agility