Reduce Administration Costs and Increase Access
Citizen Outreach, Program Administration for Healthcare Agencies
Domestic call center agents specialize in Medicare, Medicaid program administration
Meyer Teleservices works with healthcare agencies to deliver outreach and administration services. Blending live agents and automated call technology, Meyer programs reduce administration costs and increase citizen access to services:
- Broker management
- Citizen outreach, education
- Claims processing
- Eligibility determinations
- Medicare Part D enrollment
- Medicare, Medicaid enrollment
Not only did Meyer exceed my expectations for the campaign's performance, they really took the time to train their TSRs, and they communicated with me regularly and frequently.
ISI
Healthcare Program Advantages
- Automated and multi-site technology connects to customers
- Domestic call representatives add value
- Immediate communications speed new products to market
- Integrated services build program efficiency
- Scalable technical, staffing capacity create agility
- Self-service calling features decrease wait times