
The key to successful customer acquisition and retention?
"Good morning, Mrs. Smith ..."
A friendly voice and professional manners. Cultural alignment is a cost-effective advantage
Experienced Meyer owner-agents are career professionals, trained to deliver exceptional service and value versus offshore call programs.
Cost-effective domestic call programs versus offshore providers:
| Circulation, Sales | ABC, BPA Audit Compliance |
|---|---|
| • Customer satisfaction | • Time per call |
| • Close rates Retention value | • Risk |
| • Brand loyalty |
Meyer call programs exceed American standards for ethics compliance: protecting your customers and business from hidden risks.
| Stability | Political and socioeconomic factors increase other risks |
|---|---|
| Operations | Weak controls threaten customer privacy, operational security |
| Compliance | Inadequate privacy regulations compromise compliance standards |
Member, Direct Marketing Association (DMA), American Teleservice Association (ATA), Audit Bureau of Circulations (ABC) Business of Performing Audits (BPA).
